Cambly Classroom Experiencing Slowness

Incident Report for Cambly

Resolved

This incident has been resolved.

Posted Jul 28, 2022 - 14:46 PDT

Monitoring

We're continuing to investigate. However, errors and slowness should have now subsided.

Posted Jul 28, 2022 - 12:10 PDT

Update

We are continuing to investigate this issue.

Posted Jul 28, 2022 - 12:08 PDT

Investigating

Due to an issue with Amazon hosting (https://health.aws.amazon.com/health/status) that is used by several of our third-party providers, we're seeing slowness and disconnections inside the classroom.

Posted Jul 28, 2022 - 11:40 PDT

This incident affected: Text Chat (In-Session Messaging), Cambly Server, Video Chat, and Cambly Web (Login).