Video problems in some lessons

Incident Report for Cambly

Resolved

Between 18:30 and 20:11 UTC on October 29, some lessons had video problems. A participant's video or audio, or a screenshare, didn't appear for the other person. Rejoining the lesson usually fixed it. A small number of lessons weren't recorded. We've fixed the cause, and lessons since 20:11 UTC aren't affected. We're sorry for the disruption.

Posted Oct 29, 2026 - 12:00 PDT